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FAQ

How can we help?

If you can't find an answer, write to us – on working days we reply within an hour.

What is Pinkly?

Pinkly is software made for beauty professionals that lets you manage bookings, clients, services, staff, payments and statistics in one place.

Is Pinkly suitable for someone who works alone?

Yes! The Solo plan is made exactly for independent nail technicians, beauticians and hairdressers.

I work in several places – can I use one account?

Yes. Add your locations (e.g. your own studio, a salon where you rent a chair, another city) and set which day you're where. Choose one shared calendar or a separate calendar for each location, and whether services and prices are the same everywhere or location-based. When booking, the client chooses a location and sees only that place's free times.

Which languages does Pinkly support?

The dashboard, the client booking page and notifications are available in Estonian, English, Russian and Finnish – every client receives messages in their own language.

Can I make the booking page look like my salon?

Yes. Under “Booking page” in the dashboard, choose from five designs (Rose classic, White minimal, Night luxe, Pastel cloud, Modern contrast) and add your accent colour, logo, cover photo, a short tagline and a gallery of up to 12 photos. Images are resized automatically. Page design is included in every plan, and each professional can design their personal page too.

Does Pinkly have stock management and a barcode scanner?

Yes, on every plan. Under “Stock” you scan a product with your phone camera (USB and Bluetooth scanners work too): “Use” takes a product into work and “Receive” adds delivered goods. For an unknown barcode the product name and photo are filled in from an open product database. You can set the supplies each service uses – they are deducted from stock automatically when the service is completed, and you get a notification when a product falls below its minimum. You can also sell products to the client when completing a booking.

How does expense tracking work?

Under “Expenses” you add an expense in seconds: snap the receipt, enter the amount and choose a category. Staff can send receipts from their phone – they come to you for approval. Rent and other recurring costs are added automatically every month. The monthly profit report shows revenue, expenses by category, staff commissions and profit; you can export everything as CSV for your accountant.

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